Sales Specialist - Used Parts

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What does your next challenge look like? At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world‑class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide.

Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites, and cultures. If you want to work as one team embracing a can‑do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation’s digital and sustainable transformation.

In this context we are looking for a Sales Specialist– Used Parts to join our Customer Support Team in Herndon, Virginia. This role will support the sales of used aircraft parts and services to operators, lessors, and repair shops within Satair PTE Ltd's sales. You will increase customer satisfaction by providing high‑quality responses to all customer‑related requests for spare parts and related services.

• Competitive Remuneration
• Work / Life Balance:
  Hybrid Working, flex‑time, maternity/paternity leave
• Personal Development:
  Personalized plans, learning solutions and internal mobility opportunities
• Health & Wellbeing:
  Health insurance, well‑being programs

Primary Responsibilities: 75%

• Ensure that Satair’s quality policy, goals and procedures are adhered to and the highest level of customer satisfaction.
• Effectively engage in strategy development & implementation, and execution on Sales Plan.
• Plan/run/coordinate sales and activity plans in close partnership with Product Management.
• Drive sales campaigns and strategic developments in collaboration with Product Management team.
• Provide regular reporting updates on customers and competitive landscape within the sales area.
• Develop Satair Pte Ltd’s market position in connection with current used part management, and report to Product Management about potential new distributorships.
• Establish accurate pricing policy resulting in optimum profit.
• Meet sales budget for own sales area based on overall evaluation of the total sales potential.
• Provide quarterly reports and forecast figures for Satair PTE Ltd’s sales area.

Secondary responsibilities: 25%

• Coordinate relevant sales tasks between Satair Departments in close partnership with Product Management.
• Set up and maintain appropriate client data records.
• Assist the Product Marketing Department with information on market conditions and customer meetings.
• Ensure that customers receive full support for their used part orders, including internal order management, backlog handling, complaint resolution, and follow‑up of requests.
• Coordinate and conduct regular account meetings with responsible departments to share information and maintain a global view of customer activities.
• Measure and apply key performance indicators to supervise material order activity and produce reports for customers, account team, and management.

This role will involve some travel for business up to 5 %, internationally and domestically.

Equipped with a degree in Business, Supply Chain, Logistics or Production or equivalent experience, paired with 3+ years of assigned territory sales experience. We are looking for a team player with the following experience, skills, and mindset:

• Bachelor’s Degree or equivalent experience in Business, Supply Chain, Logistics or Production.
• 3 + years of assigned territory sales experience.
• Working experience within logistics, supply chain, customer service and/or aviation…