Security Officer - Flex Concierge

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a  
** Security Officer - Flex CRE Concierge
** in  
** Herndon, VA** , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more:  Join Allied Universal at a commercial real estate location as a Front Desk Officer, where you will welcome tenants and visitors, manage check-in procedures, monitor access points, and document security-related activity using site systems.

You will be a visible, customer-focused presence who helps to deter unwanted activity through clear communication and quick response. Bring agility, reliability, innovation, teamwork, and integrity to every interaction.

** Position Type:
Flex*
* ** Pay Rate: $18.39 / Hour*
* *
* Job Schedule:

*
* ** Day*
* ** Time*
* Wed
10:00 PM - 06:00 AM

** Why Join Us:*
* +  
** Smart Tools:
** Access to our exclusive technology to view and claim additional shifts to earn more.

+  
** Career Growth:
** Get paid training and access to career growth opportunities.

+  
*
* Financial Benefits:

** Participate in our retirement savings plan to invest in your future.

+  
** Exclusive Perks:
** Enjoy discounts on top brands and services through our Perks Program.

** What You'll Do:*
* + Provide customer service to tenants, visitors, and vendors by following site-specific procedures, property policies, and applicable emergency response activities.

+ Staff the front desk and serve as the primary point of contact for access requests, questions, and security-related concerns.

+ Support access control by verifying identification, issuing visitor passes, managing sign-in and sign-out logs, and directing guests to appropriate destinations.

+ Monitor lobby activity and building entry points to help identify unusual activity and help to deter unauthorized access.

+ Receive and route calls, emails, and radio communications; relay messages to property staff and other authorized contacts as needed.

+ Operate security-related systems such as CCTV, intercoms, access control software, and alarm panels; escalate issues when readings or conditions appear abnormal.

+ Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to property management and emergency services when appropriate.

+ Document incidents, service requests, and shift activity in daily logs and written reports using clear, factual details.

+ Support package and delivery procedures by directing couriers, logging deliveries when required, and coordinating with tenant representatives per site policy.

+ Maintain key and credential accountability by following key control procedures and reporting missing or damaged items per site requirements.

+ Assist with after-hours access requests by confirming authorization and following established verification steps.

+ Participate in site-specific drills and training, and follow posted procedures for evacuation, shelter-in-place, and medical response as assigned.

*
* Minimum Requirements:

*
* + Access Control/Badge Experience is preferred.

+ Customer Service Experience is preferred.

+ Comfortable Using Computer or Tablet is preferred.

+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

+ Possess a high school diploma or equivalent.

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Licensing requirements are subject to state…