Security Officer Patrol Response Team

Allied Universal -  - Responsibilities:
Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities appropriate to a hotel environment;
Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and/or local responders when needed;
Conduct regular and random patrols throughout lobbies, hallways, parking areas, loading zones, and the exterior perimeter to help deter unwanted activity and report unusual conditions;
Monitor access points and public areas, observe guest and visitor activity, and document security-related incidents, maintenance concerns, and/or policy violations according to site procedures;
Support hospitality operations by providing directions, assisting with crowd flow during busy periods or special events, and addressing routine questions while maintaining a professional presence throughout the location