Logistics Specialist - Heritage Logistics

Job Description
- Logistics Specialist
- Heritage Logistics (260001HM)

Logistics Specialist – Heritage Logistics – 260001HM

$1,500 Employee Referral Bonus Eligible

Build Your Career. Build America's Future.

Heritage Logistics, LLC is a licensed broker arranging freight transportation and is affiliated with Vulcan Materials Company. When you join Heritage, it’s more than starting an exciting career – you get to make a difference for millions of people every day across the country.

At Heritage, you join a dynamic culture where career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Heritage team lives through the Heritage Way: doing the right thing, the right way, at the right time.

The Logistics Specialist is responsible for receiving customer orders for aggregate and other products, assisting with product selection, and scheduling trucking for delivery using the Trux Dispatch Platform. This role requires coordinating with the Sales Service Center, ensuring timely and accurate order fulfillment, minimizing truck downtime, and quickly resolving any delivery issues. The ideal candidate has experience in dispatching, customer relations, and construction/transportation, strong logistics skills, and the ability to work independently in a fast‑paced, deadline‑oriented environment while providing excellent customer service.

Responsible for receiving customer orders, assisting in product selection, and scheduling trucking for the delivery of aggregate and products.

• Receive customer orders and assist them in identifying needed products.
• Accurately enter orders into the Trux Dispatch Platform.
• Work with the Sales Service Center to obtain project information and pricing as needed.
• Coordinate project scheduling to meet demand with truck capacity.
• Review daily order entry for completeness and accuracy, ensuring the facility can meet customer needs on time and make adjustments as necessary.
• Minimize truck downtime.
• Report any delivery problems immediately to service/sales representatives for quick resolution.

Other duties as assigned.

• Able to use common office tools and technology, such as cell/office telephone, calculator, computer, and other electronic devices.
• Able to work varying schedules, including nights and weekends.
• Must be able to sit for long periods of time.

• Results‑oriented: set challenging goals and track performance to ensure completion on schedule and within budget.
• Communication: communicate clearly and effectively, both verbally and in writing, while actively listening and adapting the message to the audience.
• Planning and Organizing: identify and define clear short‑term goals and/or work outcomes required to implement strategic goals.

• Identify, analyze, and resolve work‑related issues efficiently and effectively using practical knowledge, experience, and hands‑on skills.
• Make informed, effective, and timely decisions by evaluating available information, considering potential outcomes, and choosing the best course of action.

• High School or equivalent. Some college preferred.

• Experience in dispatching, customer relations, and construction/transportation; administrative or sales experience is required.

• Coordinate and prioritize timely product delivery according to schedule; work at a fast pace; and communicate effectively with customers and haulers.
• Solid knowledge of the asphalt, concrete, and construction materials business, including truck requirements and applicable transportation regulations.
• Computer proficiency and knowledge of applications to record information and create reports, scheduling, and organizing trucking equipment efficiently.
• Ability to read maps.
• Work independently, make decisions, and provide excellent customer service by phone and in person.
• Handle multiple tasks concurrently and work well under pressure.
• Strong logistics, dispatch, and customer service skills.
• Excellent interpersonal…