Field Technician UT, Herriman

Position: Field Technician Jobs  UT, Herriman | Rose International Job
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** Must have a valid driver's license and reliable transportation to drive themselves between several client locations (travel within the Ogden, Salt Lake City, and Provo areas) daily**
* Required Education

High School Diploma or Equivalent

Preferred License/Certification

Certified Information Technology Professional (CITP)

Required Qualifications/Skills/Experience

2-5 years of work experience in an IT role

Hardware repair experience & lift up to 75lbs

Working knowledge of problem-solving and decision-making skills

Proficient in MS Office, Outlook, Excel, etc.

Field Technician Job Duties

Delivers technical support to field employees, assisting with resolving issues related to point-of-sale (POS) systems, pharmacy systems, photo kiosks, and inventory management systems

Performs regular maintenance tasks, such as software updates, hardware upgrades, and equipment replacements, to ensure the smooth functioning of various systems within the store, under minimal supervision

Integrates new technology equipment into stores, including setting up new POS terminals, configuring software, and ensuring proper connectivity

Conducts most complex troubleshooting when technical issues arise, including diagnosing the problems and implementing appropriate solutions

Assists in the management of maintaining accurate records of all service calls, equipment installations, and maintenance tasks performed

Collaborates with other members of the technology team, including help desk personnel, network engineers, and software developers

Provide exceptional customer service while installing, diagnosing, and solving retail equipment failures

Ensures IT parts, supplies, and equipment are ready by inventorying stock and placing orders

Support after-hours, weekend, and Holiday store issues as needed

• ** Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• ** Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit

here
. Should you have any questions/concerns, please contact our HR Department via our secure
website

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website

here

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise,

please contact our HR Department

Rose International has an official agreement (), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).