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Global Tech Support Specialist — Incident Orchestrator
Job in
Herriman, Salt Lake County, Utah, 84096, USA
Listed on 2026-09-02
Listing for:
Everpure
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Everpure in Utah is seeking a Customer Services Specialist to be the first point of contact for our Technical Support team. You will route inbound inquiries to engineers and manage the lifecycle of support tickets to deliver world-class service.
You will monitor queues by severity, provide proactive updates, and collaborate with Support Engineers and Managers to uphold SLAs while driving improvements through data-driven insights.
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