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Manager, Retention & CRO DTC Subscriptions

Job in Herriman, Salt Lake County, Utah, 84096, USA
Listing for: Basic Research
Full Time position
Listed on 2026-08-30
Job specializations:
  • Marketing / Advertising / PR
    Digital Marketing, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Manager, Retention & CRO for DTC Subscriptions

Basic Research is seeking a Manager, Retention & Conversion Optimization to own the full customer lifecycle across all DTC brands. You will drive customer retention, subscription growth, and sitewide conversion improvements through data-driven experiments and personalized lifecycle programs.

You will oversee CRM, email/SMS, onsite personalization, subscription optimization, and retention analytics to maximize revenue per customer and reduce churn.

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