Security Communications Center Specialist

Security Communications Center Specialist

Job Location:

Utah, USA, Teams:
Defense & Security, Req , Posting

Start Date:

3/17/26, Job Type: Full-Time, Work Type:
Onsite

We're looking for an experienced Security Communications Center Specialist to join our SOC National Intelligence Division team!

• Monitor and operate security communication systems, including cameras, alarm panels, access control systems, and electronic surveillance tools; identify and report security anomalies in real time.
• Receive, process, and dispatch emergency and non-emergency calls, relaying accurate, time-sensitive information to police, fire, medical, and security personnel in accordance with established dispatch protocols.
• Respond to and coordinate alarm events (burglary, trespass, unauthorized entry, life safety), track officer deployment, and provide continuous situational updates until incident resolution.
• Manage radio communications, monitor officer status, respond to requests for assistance, and elevate critical transmissions following site procedures.
• Maintain detailed incident, alarm, and dispatch records, including call times, officer arrival, system activations, notifications, and resolution details in government-approved systems.
• Support overall Communications Center operations by conducting alarm resets, performing routine system checks, issuing emergency notifications, assisting team members, and completing required training and recertification.

• Ability to receive, relay, and prioritize time-sensitive information accurately under pressure.
• Strong situational awareness and ability to monitor multiple communication channels, alarms, and surveillance systems simultaneously.
• Competence in using radio systems, CAD/dispatch software, alarm systems, and electronic monitoring platforms.
• Ability to remain calm and make sound, timely decisions during emergency situations.
• Excellent verbal communication and customer‑service skills when interacting with officers, first responders, and facility personnel.
• Ability to stand for extended periods, lift 25 lbs, and meet government vision/hearing and physical fitness requirements.
• Capacity to follow detailed procedures and maintain accurate, real‑time documentation.

• High School Diploma or GED required.
• Active TS/SCI clearance with Polygraph, CI Poly accepting pending Full‑Scope Polygraph approval.
• Experience in security operations, emergency dispatch, monitoring, or communications in a government, military, or cleared environment.
• Government‑Approved SCC Training, including dispatch procedures, alarm monitoring, communication protocols, and security modules; annual recertification required.
• Valid State‑Issued  Driver’s License, 18+ years of age.

In compliance with this state’s pay transparency laws, the hourly pay range for this role is $22.25 – $29.00.

We care about employees. Staff receive a competitive salary and a comprehensive benefits package including medical, Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave up to 12 weeks; parental leave; family leave; paid time off; voluntary benefits; and discount programs including pet insurance.

• Visual acuity.
• Pushing or pulling.
• Balancing.
• Manual Dexterity.
• Stooping.
• Grasping.
• Reaching.
• Feeling.
• Lifting more than 25 lbs.
• Climbing.
• Walking.
• Repetitive motions of any part of the body.
• Hearing.
• Talking.
• Capacity to think, concentrate and focus over long periods of time.
• Kneeling, crouching or crawling.
• Ability to read/write complex documents in the English language.
• Capacity to reason and make sound decisions.
• Capacity to express thoughts orally.
• Ability to wear a mask, respirator, bullet‑proof vest, or other equipment.
• Ability to regularly perform all job functions at the company office or work site.
• Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance…