Sr Mgr Learning Capability Acceleration

Sr Mgr Learning Capability Acceleration

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom.

Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Location:

Hershey, PA

The Senior Manager, Enterprise Intelligence, Learning and Capability Acceleration will play a critical role in helping Hershey learn faster, build future-ready capabilities, and turn intelligence into action across the enterprise. Reporting to the Director, Enterprise Intelligence & Learning Capability Advancement, this leader will shape and advance the strategy for enterprise learning and capability acceleration, AI-enabled intelligence, and future-ready ways of working.

As part of the Enterprise Intelligence & Learning Capability Acceleration team, you will build the connective tissue across consumer learning, foresight, commercial intelligence, AI strategy, external partner ecosystems, and enterprise capability development. This is a unique opportunity for a strategic capability builder and change leader to accelerate how Hershey teams use intelligence, technology, and learning to drive growth and better business decisions.

Develop and execute Hershey's strategy and multi-year roadmap for learning capability acceleration, AI-enabled intelligence, and future-ready ways of working. Identify high-impact opportunities where new learning models, technologies, and external partnerships can strengthen enterprise capabilities and decision-making. Translate business priorities into actionable capability agendas that guide investment, learning design, adoption, and partner strategies. Build scalable systems, tools, playbooks, and learning experiences that improve how teams leverage consumer, shopper, commercial, and market intelligence.

Partner with business and functional leaders to identify capability gaps and create practical learning roadmaps aligned to growth priorities. Accelerate the adoption of AI-enabled learning, automation, and intelligence solutions that increase speed, efficiency, and quality of recommendations. Establish governance frameworks, success measures, and operating routines that ensure capability investments deliver measurable business impact. Foster a culture of curiosity, consumer obsession, experimentation, and continuous learning across Consumer & Commercial Intelligence and enterprise stakeholders.

Lead external partner and supplier ecosystem strategies, including identifying, evaluating, and managing strategic relationships that support capability development. Influence senior stakeholders and cross-functional teams to embrace new ways of working and drive sustainable behavior change.

Minimum Education & Requirements

Experience:

7+ years of progressive experience in consumer insights, commercial intelligence, capability building, learning and development, analytics, transformation, or related disciplines. Experience leading enterprise-wide capability-building, upskilling, adoption, or transformation initiatives in a matrixed organization. Experience developing strategic roadmaps, operating models, learning ecosystems, external partnerships, or supplier networks. Demonstrated success driving change management, stakeholder engagement, and adoption of new tools, processes, or ways of working.

Experience with AI-enabled learning, advanced analytics, business intelligence platforms, consumer research tools, digital learning technologies, or related solutions preferred.

Education:

Bachelor's degree required. Advanced degree in Business, Marketing, Analytics, Organizational Development, Learning, Consumer Insights, or a related field preferred.