Director of Entertainment Programming

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, Zoo America North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

The Director, Entertainment Programming will drive initiatives to secure events for the Hersheypark Entertainment Complex, while ensuring maximization of associated revenues, managing expenses, and cultivating relationships. The Director will manage all contract administration, provide venue availability, and work collaboratively with all departments to execute events efficiently.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

• Direct constant and consistent evaluation of programming and venue strategies that will increase bookings at all venues. Develop and maintain relationships with agents, promoters, and artist managers to promote Hershey as an Entertainment Destination. Secure bookings at GIANT Center, Hersheypark Stadium, Hershey Theatre, and other assigned venues while keeping event budget front of mind.*
• Execute events from start to finish and collaborate with legal to create contracts in Cobblestone for all events. Lead ticketing, marketing, and event execution initiatives for events and review all financial settlements for events to ensure accuracy.*
• Serve as Event Manager or Guest Service Manager as needed. Participate in weekly event meetings, biweekly entertainment meetings, and quarterly Theatre advisory meetings.*
• Perform other duties as assigned.

• Minimum of 5 years of related Hospitality/Tourism experience.
• Minimum of 1 year supervisory experience.
• Must have a valid Drivers' License.
• Bachelor’s degree (Relevant work experience can be substituted for education - 6 years).

• Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.
• Experienced with Ticketmaster with an emphasis on ARCHTICS.

While performing the duties of this job, the employee is required to:

• Climbing ladders occasional.
• Reaching forward occasional.
• Climbing stairs occasional (≤33%, 75 ft maximum height).
• Lifting occasional (≤33%, 25 lbs maximum weight).
• Reaching overhead occasional.
• Finger dexterity frequent (34–66%).
• Hand/eye coordination frequent (34–66%).
• Stooping occasional (bending occasional).
• Sitting frequent (34–66%).
• Standing frequent (34–66%).
• Walking frequent (34–66%).
• Requires good vision (corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
• Requires visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
• Regularly requires verbal communication of detailed information to others either by phone or in person.
• Substantial repetitive motions of the wrists, hands, and/or fingers.
• Subject to noise, requiring ability to shout over ambient noise level.
• Subject to both environmental conditions; activities occur inside and outside.
• Protection from weather conditions but not necessarily from temperature changes.
• Work shifts may involve long hours, depending upon event schedule and demands of the job responsibilities. Must be able to work a flexible schedule, including evenings, weekends, and holidays, based on calendar of events.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.