Part-Time Attractions Attendant - Tour Ride - Hershey's Chocolate

Part-Time Attractions Attendant
- Tour Ride
- Hershey's Chocolate World $14

Posted Date:
Sep 26, 2026

Requisition Number: 130509

Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom.

Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Job Location: Hershey, PA

Hourly Pay Rate: $14.00or more based on experience

Minimum Age: 16 years of age or older

Availability: Requires availability for Friday evenings, weekends, and holiday shifts

Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of whatmakes our guests’ experience so amazing is the exceptional customer service our team provides. Infact, our mission is to create extraordinary impressions through our people.

If you would like to bepart of the Hershey’s Chocolate World team that brings our mission to life every day, keep reading tofind a career that fits your interest and abilities.

This is a part-time position located in Hershey, Pennsylvania. Hours are primarily in the summer andthe fall. The company will not provide relocation assistance or other employment benefits for this position.

Tour Ride Attendants are responsible for greeting and welcoming our guests and assisting with entryand exit of the tour ride cars. Position responsibilities also include ensuring guests’ safety by providing physical support, while on the continuously moving turntable of Hershey’s Chocolate Tour,and helping with the entry and exit of the family of guests in wheelchairs.

Hershey’s Chocolate World requires a focus on exceptional customer service and expects the employees to be approachable, courteous, knowledgeable about our products, able to clearly communicate with guests and assist them with questions, and provide general information to guests with a high level of professionalism. Tour Ride Attendants rotate throughout various areas and arescheduled at different locations on the Tour Ride. Attendants can be scheduled at the main entrance of the ride, on the turn table assisting guests on and off the ride, or on the exit ramp handing out samples.

The required skills will be learned primarily through on-the-job training.

Summary of major duties:

Must demonstrate our Customer Service Pledge
Must be approachable showing that our guests are our priority
Must initiate contact with our guests by being courteous and greeting them with a smile
Must be willing to listen to our guests and provide for their needs
Must provide a genuine Thank You to every guest
Assist guests as they enter and exit the tour ride with a high level of customer service
Listen to customers and provide information to assist them
Maintain all safety standards
May assist VIP employees with the families of guests in wheelchairs as they enter and exit thetour ride

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:

Must maintain a neat appearance and adhere to the uniform…