Teller - Part-Time

Overview

When you join the Members 1st team, you become part of something bigger than a credit union. You become part of our faM1ly — a tight-knit group with big dreams and strong values. We are growing and want you to grow with us. We offer competitive pay, fantastic healthcare, paid benefits, opportunities for professional advancement, work-life balance, and a place where you are accepted and respected for your individuality.

The purpose of the Teller position is to provide accurate and efficient processing of members  financial transactions to ensure high levels of member satisfaction and maintain accurate record-keeping of member accounts. This role contributes to sales goal attainment for department and organization goals by identifying members’ product and service needs. Learned established processes and procedures provide a prescribed list of solutions for member issues encountered.

With no budgetary responsibilities, this role provides banking services, facilitates member transactions, promotes Members 1st and its services, supports general branch office operations and processing. This position has moderate supervision of work and conducts various member account transactions, educates members on Credit Union products and services, and performs balancing procedures and end-of-day procedures.

• Decision making requires the ability to choose from options outlined in established procedures
• Normal courtesy and tact
• Good communication and interpersonal skills
• Thorough knowledge of credit union products, services, policies and procedures
• Familiarity with PCs and applicable software

• None

• Effective knowledge
• Accountability and self-management
• Teamwork and leadership
• Communication
• Innovation and problem-solving

• Ability to communicate effectively in English, both orally and in writing
• Ability to receive information and hear sounds at normal speaking levels under normal conditions in the branch
• Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
• Sufficient manual skill for operation of PC keyboard and other standard office equipment
• Ability to stand or sit for extended time periods
• Ability to work extended evening and weekend hours and to travel to other locations to provide extended hours coverage
• Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

Requirements to be considered for Teller I Level: 0-1 year of progressive retail financial or customer service experience
Requirements to be considered for Teller III Level: Minimum of 3 years of retail banking or credit union experience including cash handling, customer service experience, and an understanding of financial services regulatory policies and compliance
Minimum of 2 years of financial experience identifying and promoting products and services to meet member/customer needs

No

General and business knowledge equivalent to a high school diploma

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept we want you to understand about us, it is this: WE. It is a simple word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongs. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life s moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders — at work and in the communities we serve. WE are financially safe and sound…