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Housekeeping Supervisor | Hershey TownePlace Suites
Job in
Hershey, Dauphin County, Pennsylvania, 17033, USA
Listed on 2026-06-26
Listing for:
Shaner Hotels
Full Time
position Listed on 2026-06-26
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
Responsibilities
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Ensure compliance with and completion of all daily operational procedures by the Housekeeping Department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
- Handle guest complaints ensuring guest satisfaction.
- Train and develop team members and ensure all required training is complete according to standards.
- Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
- Assist staff with their job functions to ensure optimum service to guests.
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
- Perform housekeeping, laundry, and houseperson functions whenever necessary.
- Other duties as assigned.
- Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.
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