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Guest Services Manager — 2nd Shift & VIP

Job in Hershey, Dauphin County, Pennsylvania, 17033, USA
Listing for: Visit Hershey & Harrisburg
Full Time position
Listed on 2026-07-14
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 16531 - 24796 USD Yearly USD 16531.00 24796.00 YEAR
Job Description & How to Apply Below
Position: Guest Services Manager — 2nd Shift & VIP Experience

Hershey Lodge in Hershey, PA seeks a Full-Time Team Member to deliver warm, welcoming service in a resort setting known for its chocolatey charm and family-friendly hospitality.

You will supervise the 2nd shift day‑to‑day service operations of Concierge, Bell, Greeter, and Transportation, acting as lead contact for the bus company, and participating in hiring, onboarding, training, and coaching to foster growth and guest satisfaction.

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