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Guest Services Manager - VIP & Transportation
Job in
Hershey, Dauphin County, Pennsylvania, 17033, USA
Listed on 2026-07-14
Listing for:
Hersheypark
Full Time
position Listed on 2026-07-14
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk
Job Description & How to Apply Below
Hershey Lodge in Hershey, PA seeks a Guest Services Manager to lead Concierge, Bell, Greeters, and Transportation, ensuring service excellence and adherence to Hershey Entertainment & Resorts SOPs. You will partner with Front Desk, oversee VIP programs, and drive guest loyalty.
The role emphasizes staff development, budgeting, scheduling, and timely guest recovery. You will contribute to a positive work culture aligned with Hershey's values and support operations across the front office and
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