Operations Analyst

Overview

Job Title- IS Operations Analyst

Job Duration- 6 Months

Job Location
- Hershey PA (Hybrid) / primarily remote with occasional onsite travel (a few days per month).

Job Description: Per performs financial, asset, and IS service management processes. The position will manage telecom and network invoice actions, perform procurement and coordinate deployment of hardware and software, and maintain accurate asset record keeping.

Main Duties:

Invoice management, support other financial processes, perform procurement activities, asset management, and fulfill cellular device requests and resolve related incidents independently or through collaboration with vendors. Perform analysis, reporting, and documentation as requested.

Top Three Technical

Skills:

• Understanding of administrative A/P workflows and Procurement activities
• Ability to independently prioritize incoming demand and work in a high-volume deadline driven environment
• Asset Management (software & hardware)

Must Haves (i.e., years of experience?) 4-5 years

Software Skills and Purpose (if applicable): Service Now SAM/HAM (Must), SAP Ariba (Nice to have)

Industry

Experience:

IS related

• Explain typical payment processing starting from initial receipt of a vendor's invoice.
• Discuss experience with cellular/telecom providers and services
• Discuss ability to prioritize competing priorities and work within a deadline driven environment