Chief Engineer​/Maintenance Supervisor

General Description

General Description:

This position supervises maintenance operations for property, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased, or managed by the Hotel.

• Provide the highest quality of service to the guest at all time.
• Monitors electric, gas, oil and water consumption on a prescribed basis.
• Supervise, perform and document preventive maintenance program according to brand standards.
• Ensures that all guest rooms are rentable to the guest at all times.
• Ensures all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations.
• Supervises assigned associates: hiring, terminations, coaching and counseling and development.
• Manage the new hire process for all maintenance staff to ensure that newly hired associates:

Receive a company/hotel orientation and overview of operations including an overview of the Springwood Essentials.

Complete all new hire paper work.

View all pertinent DVD’s/videos.

Understand job safety, fire safety, blood borne pathogens, and MSDS.

Follow the policies and procedures as outlined in the Associate Handbook.

Learn department specific training.

• Coach and counsel associates to encourage positive behaviors and correct negative behaviors.
• Conduct regular departmental meeting to review new procedures, emphasize safety practices, and solicit input from all associates. Keep detailed minutes and sign- in sheets on file.
• Promote teamwork and associate morale.
• Complete weekly schedules for maintenance staff.
• Ensure labor staffing guidelines are followed.
• Ensures all projects are completed according to specifications and are completed on time.
• Works closely with Housekeeping/Environmental Services to ensure coordination of activities.
• Maintains key inventory for all locks.
• Trains Hotel staff in emergency procedures.
• Obtains bids and contracts for all items placed under a maintenance agreement as well as landscaping and snow removal contracts.
• Ensures cleanliness and orderliness of all work space and storage areas.
• Leads the Safety Committee for the Hotel.
• Control and maintain the repairs and maintenance budget for the Hotel.
• Wear proper uniform at all times in accordance with the Standards of Appearance.
• Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
• Must properly document all company policy violations by any staff whom you supervise as well as the documentation of any and all associate actions taken.
• Must be thoroughly familiar with Associate Handbook. Associate must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Other duties as assigned, of which the associate is capable of performing.

• Accountable Manager:
  General Manager
• Other Vertical Relationships:
  Assistant General Manager, Regional Director of Operations, Executive Vice President, President

• All company functions and employees

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.

• High school diploma or equivalent
• One to two years of general maintenance experience.
• Previous supervisory experience
• Certified Pool Operator preferred

To perform the job successfully, an individual should demonstrate the following skills and abilities:

• Know…