RN Registered Nurse Coordinator - Corporate Call Center

Penn State Health
- Penn State Health Corporation

Location: US:

PA:
Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p
Recruiter Contact: Nicole Cox

The Nurse Coordinator role is based in the Referral Center and serves as the first point of contact for reviewing incoming referrals across select specialties. The position is responsible for assessing referrals, determining urgency, and supporting scheduling teams by identifying appropriate timing and the most suitable physician for each patient. To ensure strong clinical understanding and collaboration, the candidate will initially work onsite in the clinic alongside providers to learn specialty workflows and build relationships with key stakeholders.

Upon successful completion of training and quality assurance benchmarks, the role will transition to a hybrid work model. This position supports referral triage for Head and Neck Surgery, Benign Hematology, and Pediatric Orthopedics.

• Three (3) years of nursing experience
• Currently licensed to practice as a Registered Nurse by state of employment or holds a multistate RN license through the interstate Nurse Licensure Compact.

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

Union: Non Bargained

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position’s responsibilities.