Director - Care Transitions

Penn State Health - Hershey Medical Center Lead Nursing Strategy. Transform Care Delivery. Advance Patient Outcomes as Director, Care Transitions.

Are you an experienced Registered Nurse (RN) leader in case management, care coordination, or utilization management ready to drive system-level impact in an academic medical center? We are seeking a Director of Case Management to provide strategic and operational leadership across case management, utilization review, pediatric case management, care coordination, discharge planning, and clinical social work.

Lead a team of 5 managers and multidisciplinary clinical teams including RNs, social workers, and care coordinators delivering patient-centered care. Drive excellence in clinical case management, improve care transitions, and advance population health and value-based care initiatives.

Lead strategy for case management, care coordination, and utilization review while ensuring alignment with CMS, Joint Commission, and payer requirements.

Oversee utilization management, discharge planning, and transitions of care. Optimize length of stay, patient throughput, and readmission reduction.

Mentor and develop leaders, RN case managers, and social work teams. Establish staffing models and support professional development.

Analyze data including LOS, readmissions, and denials. Lead performance improvement and partner with finance and revenue cycle.

Support education, research, and interdisciplinary collaboration in a teaching hospital environment.

Academic environment, broad leadership scope, executive visibility, and mission-driven patient care outcomes.

Registered Nurse (RN) required. Leadership experience in case management, care coordination, or utilization management. Knowledge of regulatory standards and value-based care.

Nurse leader, strategic thinker, collaborative partner, and patient-centered change agent who develops high-performing teams.

Join us to advance case management, improve patient outcomes, and shape the future of academic healthcare.

• Bachelor's Degree in Nursing
• Minimum five (5) years management experience
• Minimum seven (7) years related functional area expertise experience

• Accredited Case Manager (ACM) or Certified Case Manager (CCM)

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

Penn State Hershey Medical Center is Central Pennsylvania’s only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other.

As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.

All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.