Relationship Manager - Business Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager within PNC's Business Banking organization, you will be based in Hershey, Pennsylvania.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance—you’re encouraged to connect with your recruiter and hiring manager to understand workplace expectations and ensure the role aligns with your goals.

• Handles relationship management activities with new and existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client’s needs and their financial well‑being. Focuses on increasing client engagement and loyalty.
• Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Brings the entire bank to the client by presenting the full range of PNC’s products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

• Preferred
  
  Skills:
  
  Book of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
• Competencies:
  
  Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
• Work Experience:
  
  Roles at this level typically require a university or college degree with 3+ years of relevant industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job‑specific certification(s) and experience (including military service) may be considered.
• Education:
  
  Bachelor’s
• Certifications:
  
  No Required Certification(s)
• Licenses:
  No Required License(s)

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year (unless otherwise required by law); between 15 to 25 vacation days each year, depending on career level;

and years of service.

If an accommodation is required to participate in the application process, please contact us via email at , including “accommodation request” in the subject line and your name, job , and preferred method of contact. Emails not related to accommodation requests will not receive responses. Applicants may also call  and say “Workday” for accommodation…