Security Patrol

Hersheypark Entertainment Complex
Hershey, PA 17033, USA

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, Zoo America North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

Security Patrol is responsible for maintaining the safety and security of Hershey Entertainment & Resorts (HE&R), its properties, its assets, its guests, and team members across all of HE&R’s venues, both on and off the Hersheypark Entertainment Complex. Additionally, Security Patrol conducts regular patrols and safety checks of HE&R venues, as well as responds to alarms, emergency calls, or other calls for assistance.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee !

Job Functions:

Provide a safe and friendly atmosphere to guests and team members

Establish and maintain a good working relationship with other departments and support teams

Provide security for transporting money and financial documents

Manage deployment of security personnel and equipment to provide effective and efficient operations during incidents

Assess, investigate, resolve, and contain situations while taking appropriate actions based on company policy and procedures, as well as training

Provide high-visibility patrols of buildings and grounds

Control vehicle/pedestrian traffic when necessary

Monitor guest behavior for compliance with event and venue policies

Monitor crowd behavior and movement and take proactive measures to mitigate risk

Communicate regularly with Security Management regarding training and operational issues including team member or guest concerns, losses, and unusual situations

Create timely, thorough, and accurate incident reports through the incident documentation process

Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting, and reporting of unsafe situations

Basic Qualifications:

Must be at least 18 years of age on the date of applying

Must possess a valid driver's license

Minimum of at least three (3) years of experience working in the Safety & Security Department (professional experience may be considered in lieu of departmental experience)

• Post-employment:
  Must obtain RAMP Certification

Knowledge, Skills, and Abilities:

Criminal justice/safety/security-related training and experience preferred

Must be friendly, upbeat, and work well with other team members and be able to interact with guests

Must be able to work independently and be self-motivated to perform all aspects of the job at all times

Must be detail-oriented and have clear verbal and written communication skills

Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios

Must be able to successfully complete all legal, company, and department training requirements

Must have the ability to remain alert and vigilant at all times

Must have the ability to handle stressful working conditions, emergencies, and accept a high degree of accountability

Must be comfortable working in a fast-paced environment

Must have the ability to safeguard confidential information

Must be proficient in the use of Microsoft Office and Google Workspace applications, including Excel and Word

Must display a positive attitude, an eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines

Job…