Hospitality Supervisor Hertfordshire

Hospitality Supervisor - Hertford, Hertfordshire

Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities / Events at our luxury care and nursing home in Hertford and help shape an enriching daily life for our residents.

• From £14.10 per hour
• Shift times : 07 : 00-15 : 00, 12 : 00-20 : 00.
• Full time Day shifts available
• Alternate weekends required.
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• ‘Blue Light’ discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme – Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

• Commuting – Hertford East (0.6 miles) and Hertford North (0.7 miles)
• Bus number – 324 (0.3 mile walk)
• Free parking on site for car drivers

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities / Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.

This will involve :

• Managing the planning and delivery of hospitality and wellbeing services across the home
• Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement
• Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service
• Maintaining robust housekeeping standards for cleanliness and comfort
• Planning and supporting activities that encourage creativity, movement, and social engagement
• Advocating for resident choice and independence in everything you do
• Responsibilities will vary on each shift depending on which department you are supporting.

Experience in a similar hospitality role

A genuine interest in supporting older people, including those with dementia or special physical needs

Strong organisational and leadership skills

Knowledge or hands‑on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus

A team player with a warm, compassionate approach

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes.

We strive for excellence in everything we do, and make a real difference to our residents’ lives.

Our team is one of our biggest assets.

We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you.

Apply to Signature Senior Lifestyle today.