Inside Sales Manager

Regional Opportunity w/Commercial Roofing Company!

This Jobot Job is hosted by:
Heather Burnach
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $100,000 - $150,000 per year

A bit about us:

Our Tennessee branch is seeking a strategic and experienced Service Manager to lead our commercial roofing service division. This role oversees a team of Service Supervisors, who manage 6 - 12 service crews, and is responsible for ensuring operational excellence, customer satisfaction, and revenue growth within a $3 - $8 million department. The ideal candidate will bring strong leadership, financial acumen, and a deep understanding of commercial roofing systems and service workflows to drive performance and profitability.

Why join us?

Benefits Offered:

Medical, Dental, Vision, Life, & Disability Insurance
401K & 401K Matching
Paid Time Off
Health Savings Account
Equal Opportunity Employer

Job Details

Key Responsibilities & Duties:

Team Leadership & Structure

• Lead and manage a team of Service Supervisors, each responsible for overseeing service crews.
• Ensure supervisors are effectively coaching, scheduling, and supporting their crews to meet safety, quality, and productivity standards.
• Foster a culture of accountability, teamwork, and continuous improvement across all service teams.

Operational Oversight

• Oversee daily service operations, including scheduling, dispatching, job completion, and quality control.
• Ensure all work complies with OSHA regulations and company safety protocols.

Revenue & Financial Management

• Manage service department P&L, ensuring profitability.
• Track job costing, labor efficiency, and material usage to optimize margins.
• Collaborate with sales and estimating teams to identify growth opportunities and support business development.

Customer Relations

• Serve as the escalation point for customer issues and ensure timely resolution.
• Maintain strong relationships with key clients and ensure high levels of satisfaction.
• Oversee accurate and timely reporting, invoicing, and follow-up communications.

Position

Requirements & Qualifications:

• Minimum 5 years of experience in commercial roofing, with at least 2 years in a management role.
• Proven success managing service operations with multi-million dollar revenue responsibility.
• Strong knowledge of roofing materials, systems, and installation techniques (TPO, EPDM, BUR, etc.).
• Must be able to successfully complete a pre-employment background check and drug screening as a condition of hire.
• Must possess a valid driver’s license and maintain an acceptable driving record that meets company and insurance requirements.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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