Assistant Administrator

Assistant Administrator

The Assistant Administrator provides essential administrative support to the center administrator in overseeing the patient flow and the daily operations of the medical center. Duties and responsibilities include:

• Perform administrative and office duties for the center administrator.
• Provide indirect supervision to medical staff, front desk staff, environmental staff and other staff as assigned in the absence of the center administrator.
• Review and approve timecards and personal time off (PTO) requests for assigned associates as directed by the center administrator.
• Assist the center administrator by responding to emails, answering telephone calls, and completing assigned tasks.
• Handle confidential information including patient information in an ethical and professional manner.
• Ensure that all staff members answer telephone calls in a timely and polite manner; demonstrate exceptional customer service; and communicate with customers in a courteous, professional, cooperative and mature manner.
• Oversee and maintains a safe environment for employees, patients and visitors.
• Provide health insurance information and forms to employees as instructed by the Department of Human Resources.
• Assist the administrator with the completion of reports.
• Ensure compliance with all company policies.
• Ensure that all HIPAA standards are in compliance.
• Perform duties in honest and ethical manner.
• Perform other duties as assigned.

Qualifications:

• Education/
  
  Experience:
  
  High school diploma or equivalent.
• Prior supervisory experience preferred.
• MS Office programs experience.
• Must have CPR certification from the American Heart Association. Training and certification can be provided upon hire.

Skills:

• Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to work with individuals within and outside the organization, in professional and courteous manner.
• Ability to supervise and manage multiple associates.
• Must develop constructive and cooperative working relationships with others.
• Understand written sentences and paragraphs in work related documents.
• Strong ability to use independent judgment and initiative.
• Organized and able to manage competing priorities.
• Resourcefulness in problem solving.
• Actively look for ways to help people.
• Strong written and verbal communications skills
• Knowledge of medical terminology
• Must be extremely detail oriented.
• Strong organizational and interpersonal skills.
• Bilingual skills preferred (English/Spanish or English/Creole)