Receptionist, Administrative​/Clerical

Department:
Cupboard

Reports to:

Program Director

Job Title:

Receptionist;
The Cupboard Kosher Food Pantry Classification:
Professional, Part-Time/ Hourly Non-Exempt

Summary:

The Receptionist serves as the first point of contact for clients, volunteers, donors, and community partners. This role is vital in ensuring a warm, organized, and responsive front office, supporting day-to-day operations of the food pantry with professionalism and compassion.

Responsibilities:

Greet visitors, clients, and volunteers with a friendly and respectful attitude

Answer incoming phone calls and direct inquiries appropriately

Respond to email inquiries or route messages to appropriate staff

Assist clients with check-in and intake procedures

Maintain confidentiality and dignity of all clients and visitors

Schedule appointments or food pick-up times when necessary

Help maintain accurate records and update the client database

Distribute informational materials or forms to clients and visitors

Support administrative tasks such as data entry, filing, and photocopying

Ensure the reception area is tidy, organized, and stocked with necessary supplies

Maintain and order office supplies; monitor inventory

Collaborate with staff and volunteers to support pantry operations

Benefits & Perks:

At Goodman JFS, we’re proud to offer a comprehensive and competitive benefits package, including:

Generous Paid Time Off (PTO)
Paid Jewish and Federal Holidays Medical, Dental, and Vision Insurance Gap Insurance, Life Insurance, Short-Term and Long-Term Disability
403(b) Retirement Plan Special Gym Membership Discounts And much more!

We’re committed to supporting the health, well-being, and work-life balance of our team.

The company is an Equal Opportunity Employer. In accordance with State and Federal law, GJFS will not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, pregnancy, marital status, political affiliation, sexual orientation, gender identity or expression or other protected status in hiring, promoting, demoting, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other compensation.

Opportunity is provided to all employees based on qualifications and job requirements.

Persons with mental or physical disabilities are eligible if they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.

GJFS and its employees support through policy, procedure, and action the right of disabled persons, prospective staff, and persons served to equal access to services and employment. GJFS considers all applicants with disabilities for employment using the same criteria as they are used for the employment of persons without disabilities.

We are a Drug-Free Workplace. This position is contingent upon the completion and passing of a Level 2 Criminal Background check, driver’s license screening, and drug screening. Employment is probationary for a period of 60 days from the date of hire. Management retains the discretion to add or change the duties of the position at any time.

Qualifications:

High school diploma or equivalent required

Prior receptionist, front desk, or customer service experience preferred

Strong communication and interpersonal skills

Ability to multitask and remain calm under pressure

Proficiency in Microsoft Office and basic data entry

Sensitivity to issues of food insecurity and ability to interact respectfully with diverse populations

Bilingual (especially Spanish or other prevalent community language) a plus

Work Environment:

Warehouse environment with frequent interaction with clients from varied backgrounds

May involve occasional lifting of supplies (up to 20 lbs.)Schedule will be Monday–Thursday, 9:00 am – 4:00 pm Compensation:[Hourly rate][Benefits offered, if applicable]
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