Service Technician

Ocean Mazda Doral
Location: Doral, FL
Department: Service
Employment Type: Full-Time
Estimated Annual Earnings: $65,000–$150,000

Ocean Mazda Doral is seeking skilled and motivated Automotive Service Technicians / Mainline Technicians to join our growing Service Department.

We are looking for experienced automotive professionals who take pride in diagnosing and repairing vehicles correctly, efficiently, and safely. Whether your experience is with Mazda or another automotive manufacturer, we are interested in technicians who demonstrate strong technical ability, productivity, professionalism, and a commitment to quality.

This is an excellent opportunity for technicians looking to build their career within a franchised dealership environment with manufacturer training and opportunities for continued advancement.

• Diagnose mechanical, electrical, and drivability concerns accurately and efficiently.

• Perform maintenance and repairs according to manufacturer and dealership specifications.

• Perform comprehensive vehicle inspections and identify necessary maintenance and repair needs.

• Diagnose and repair engine, transmission, steering, suspension, braking, cooling, electrical, HVAC, and other vehicle systems within the technician's level of training and certification.

• Use diagnostic equipment, scan tools, technical service information, and manufacturer resources to identify vehicle concerns.

• Perform road tests when necessary to verify customer concerns and completed repairs.

• Review repair orders and ensure customer concerns are properly addressed.

• Document diagnostic findings, recommended repairs, and completed work accurately.

• Communicate additional repair needs to the Service Advisor or appropriate management personnel.

• Provide accurate information regarding required parts and anticipated repair time.

• Complete assigned repairs efficiently while maintaining quality standards.

• Follow Mazda repair procedures, technical service bulletins, recalls, and manufacturer guidelines when applicable.

• Complete warranty repairs according to manufacturer requirements.

• Maintain accurate documentation necessary to support warranty claims.

• Perform repairs correctly the first time whenever possible.

• Conduct quality-control checks before returning vehicles to customers.

• Maintain assigned tools, equipment, and work areas in a clean and safe condition.

• Follow dealership safety procedures and applicable environmental requirements.

• Protect customer vehicles and property while vehicles are in the technician's care.

• Participate in Mazda manufacturer and dealership training.

• Complete required technical certifications and continuing education.

• Assist and mentor entry-level technicians when appropriate.

• Work cooperatively with Service Advisors, Parts personnel, other technicians, and Service Management.

• Perform other duties as assigned by Service Management.

Our technicians are expected to balance productivity with quality workmanship
.

Performance may be evaluated based on factors including:

• Technician productivity and efficiency

• Flagged/produced hours

• Quality of repairs

• Diagnostic accuracy

• Comebacks and repeat repairs

• Repair-order documentation

• Multi-point inspection completion and accuracy

• Warranty documentation

• Training and certification completion

• Attendance and dependability

• Safety and shop standards

Our goal is not simply to complete repairs quickly. We expect technicians to perform work safely, accurately, and according to manufacturer standards
.

The ideal candidate is:

• Experienced in automotive diagnostics and repair.

• Mechanically and technically skilled.

• Productive and motivated.

• Quality-focused and detail-oriented.

• A…