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Retention & Upsell Lead - Cable & Internet Services
Job in
Hialeah, Miami-Dade County, Florida, 33014, USA
Listed on 2026-06-19
Listing for:
Charter Communications
Full Time
position Listed on 2026-06-19
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
Charter Communications is seeking a skilled manager to oversee retention agents aimed at improving customer retention and satisfaction. This role involves direct coaching and training of agents, as well as analyzing performance data to identify improvements. Applicants must possess an associate degree in marketing or a related field, alongside strong communication and customer service skills.
Join us in providing exceptional service and support to our customers while ensuring operational goals are met. The position is located in Florida and requires a flexible work schedule.
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