Emergency Management​/Emergency Response-Client Services Representative

Position Type Full Time Regular

Category Corporate

Description

Job Title: Emergency Management/Emergency Response - Client Services Representative

Location: Fully remote (travel required)

Reports to: Director of Emergency Response Client Services and Business Development

Compensation Range :
Insert $55,000 - $70,000 annually (depending on location, experience, skills, and qualifications)

Other Compensation: Eligible for discretionary bonus

Benefits :
Comprehensive package including medical, dental, vision, 401(k) with company match, paid time off and travel opportunities

Ceres Environmental Services is a leader in crisis management, rapid response, and disaster recovery, committed to rebuilding stronger, safer communities. Founded in 1976, Ceres has secured more than $3.2 billion in government-funded contracts, reflecting decades of trust in bringing hope during times of need.

We specialize in emergency response, environmental services, planning, and consulting, including debris removal, blue roofs, logistics, debris management, demolition, recycling, forest management, and coastal and marine restoration. As a licensed general contractor, we offer unparalleled expertise to restore stability where it’s needed most.

At Ceres, we believe you’re more than just an employee; you’re part of a team with a purpose and a meaningful mission. Whether in management, field operations, or behind the scenes, every team member plays a vital role in restoring hope, helping communities recover and rebuild.

We value initiative, respect diversity, and give our people the freedom to lead. We offer competitive pay, travel opportunities, and a culture built on resilience and teamwork. If you show up with compassion, share the commitment, react with urgency, and deliver solutions, you’ll fit right in. We don’t just respond to challenges; we rise to them.

To pursue new business opportunities and maintain existing contracts for efforts to provide disaster recovery and environmental restoration services to Governmental agencies in an assigned geographic and/or functional area. The principal result of successful performance will be the acquisition and growth of profitable federal, state, municipal, and commercial contracts.

The Client Services (CS) Representative is an entry level position responsible for nurturing relationships and helping improve readiness posture.

• Participate in internal training to learn the different competency fields in the disaster debris removal industry.

• Participate as part of a team in the pursuit of federal, state, municipal, and commercial contracts within a specified region, market, or event.

• Support regional marketing, sales, and contract development in business development initiatives, especially building relationships with client organizations that have existing executed contracts with Ceres.

• Develop and maintain positive, ongoing relationships with targeted customers and strategic partners within a specified region, market, or event.

• Assist Client Services Manager in potential contract opportunities, business areas, and partners within a specified region, market, or event.

• Record and track all sales and customer-related activity within CRM.

• Assist the proposal production staff by contributing subject matter expertise to continually improve our proposals and to create specific proposals in response to new opportunities.

• Work with business project managers, estimators, and other staff as necessary to collect information on potential bid opportunities and qualifications for eligibility.

• Provide technical support to Operations during disaster activations.

• Rapidly deploy to provide clients and operations with preliminary damage assessments and support in standing up operations.

• Bachelor’s or Master’s Degree in Emergency Management or related field, engineering, business, government management

• Strong analytical, organizational, and foundational project management skills, with a willingness to deepen capabilities through training and coaching

• Proficient in Microsoft Office Suite, with the ability…