Call Center Agent
Job in
Hialeah, Miami-Dade County, Florida, 33014, USA
Listed on 2026-05-31
Listing for:
Draftomat
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Job Summary
We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support. This role requires strong communication skills and the ability to provide excellent customer service in a fast-paced environment.
Key Responsibilities- Handle inbound and outbound customer calls
- Schedule and confirm landscaping service appointments
- Provide customers with service information and updates
- Maintain accurate records of customer interactions
- Assist with resolving customer concerns and routing requests appropriately
- Support office and scheduling teams with daily communication tasks
- Previous call center or customer service experience preferred
- Excellent phone communication skills
- Comfortable handling high call volumes
- Basic computer and data entry skills
- Strong organizational and multitasking abilities
- Positive and professional attitude
- Pay: $19 - $27 per hour
- Full-time position
- Paid training
- Career development opportunities
- Supportive team environment
- Monday to Friday
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