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Tech Support Repair Specialist

Job in Hialeah, Miami-Dade County, Florida, 33014, USA
Listing for: Automotive Keys Group (AKG)
Full Time position
Listed on 2026-09-02
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
The Tech Support Repair Specialist position is responsible for handling incoming and outgoing key cutting machine repair calls as well as repairing key cutting machines onsite.

Key Responsibilities:

Provide technical support through both incoming and outgoing calls

Support our locksmith customers with key cutter issues

Provide onsite support for key cutting machines

Required Skills:

High school diploma or equivalent2+ years of experience in customer service

Proficient in computer software systems including MS Office and MS Excel Working knowledge of customer relationship management (CRM) system

Ability to lift up to 50 lbs Bilingual in both English/Spanish Must be authorized to work in the United States on a full-time basis
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