Slot Technician

Repairs and maintains slot machines.

Executes movement of machines depending on current machine layout scheme.

Investigates device malfunctions and clears ticket jams.

Performs daily and weekly preventative maintenance of slot machines.

Responds swiftly to customer service issues.

Repairs and maintains play tracking systems and its components.

Provides excellent customer service to slot players by answering questions about the machines and ensuring machines are functional in a timely manner.

Ensures compliance with State of Florida gaming laws.

Is held accountable for accuracy and thoroughness to ensure accurate departmental records and reports.

All other duties assigned.

High School Diploma.

Must have at least 3+ years of previous customer service experience.

Must have at least 1+ years of previous electronics/computer experience.

Must be able to obtain the appropriate state occupational license.

Previous gaming experience is preferred.

Must be able to communicate effectively in both verbal and written form.

Must have keen attention to detail.

Must have strong team work skills.

Must be able to lift up to 50lbs.

Must be able to work flexible hours to include night, weekends and holidays.
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