Law Enforcement Dispatcher; Class Duty Officer

LAW ENFORCEMENT DISPATCHER (CLASS

TITLE:

DUTY OFFICER)

Date:
Apr 16, 2026

Requisition No: 874173

Agency:
Florida Fish and Wildlife Conservation Commission

FLORIDA FISH & WILDLIFE CONSERVATION COMMISSION

DIVISION OF LAW ENFORCEMENT

TECHNOLOGY & COMMUNICATION SERVICES SECTION

LAKE WORTH REGIONAL COMMUNICATIONS CENTER

LAW ENFORCEMENT DISPATCHER (CLASS

TITLE:

DUTY OFFICER)

PALM BEACH COUNTY

This is a civilian law enforcement dispatch opportunity

The State Personnel System is an E-Verify employer. For more information, see our E-Verify website.

The Florida Fish and Wildlife Conservation Commission (FWC) is a constitutional state agency entrusted with conserving fish and wildlife resources for their long- term well-being and the benefit of the people. The FWC Division of Law Enforcement protects Florida’s natural resources and people through proactive and responsive law enforcement services. FWC Officers are state law enforcement police officers who are also dually certified as National Oceanic and Atmospheric Administration, and United States Fish and Wildlife Service federal officers that can enforce federal laws pertaining to national marine fishery and federal fish / wildlife violations.

FWC’s Division of Law Enforcement is the leading conservation law enforcement agency in the nation, set apart by strategic vision, clear missions, strong leadership, and a professional officer Corp.

A Duty Officer is a certified law enforcement dispatcher who is responsible for monitoring and operating a two-way radio system, FCIC/ NCIC computer terminal (i.e., teletype) communication, and making independent decisions. Duty Officers learn and master the art of multitasking while composing and disseminating information through various communication sources to deliver routine and/or emergency correspondence to agency personnel, partnering law enforcement agencies, and the public to remain compliant with standards set forth by the Agency, Federal Communication Commission (FCC) and Florida Department of Law Enforcement (FDLE).

Tasks performed by the Duty Officer include but are not limited to:

• Monitor and operate a two-way radio system, telephone, and teletype system
• Dispatch law enforcement officers and other personnel to citizen complaints and/or crimes in progress
• Communicate and formally document messages regarding the safety of officers performing hazardous duties between the field and base station
• Contacts law enforcement administrators regarding any emergency radio broadcast and maintains location and status of law enforcement personnel through constant radio and telephone contact
• Operates the Florida Crime Information Center / National Crime Information Center (FCIC/NCIC) computer terminal
• Broadcasts ‘Be on the Look Out’ (BOLO) alerts regarding dangerous or wanted criminals
• Receives emergency and/or routine requests to and from officers and enters these messages into the computer
• Evaluates, disseminates, and provides criminal and/or confidential information to authorized personnel 24 hours per day
• Expected to remain current on all procedures, laws, rules, and regulations, and disseminate this information to the public and staff as necessary
• Handles various administrative tasks as required

• Agency-sponsored training and state certification combined with on-the-job training while working towards professional certification
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Supplemental Insurance Options such as Disability, Dental and Vision
• Contributory Retirement Plan
• Employee Assistance Program
• Tuition waivers for college courses

$44,204.68 Annually ($1,700.18 bi-weekly)

Salary incentives include:

• Shift Differential pay: 10% for evening shifts and 15% for overnight shifts
• Communications Training Officer (CTO) pay: 5% increase while training
• Duty Officer Supervisor roles
• Regional Communications Center Management positions

Applicants, including qualified veterans seeking veteran's preference, due to FDLE CJIS security requirements regarding FCIC/NCIC access, must successfully pass a preliminary level 1 background check prior to participating…