Surgery Scheduler - UHealth SoLé Mia at University of Miami North Miami, FL

Surgery Scheduler 1 – UHealth SoLé Mia

Location:

North Miami, FL. This full‑time position is within the UHealth Department of Surgery and supports the scheduling and coordination of surgical procedures.

• Creates and maintains daily schedule and complete edits in a timely manner.
• Completes all necessary paperwork prior to pre‑op appointments including updating the surgery log book immediately after confirming surgery with patients.
• Monitors cancellation of physician surgical schedules.
• Obtains referral and authorization from PCPs or insurances.
• Coordinate pre‑op testing with outside medical doctors i.e., blood work, EKG, and medical clearance in a timely manner.
• Follow‑up with medical doctor’s office and internal imaging techs to ensure that all the pre‑op results are back in a timely manner to ensure timely procedure starts.
• Informs the patient regarding activities that will take place during his/her visit and provide patient pamphlets to the appropriate surgical facility.
• Works closely with the front desk staff when discharged patients need to schedule surgery in order to ensure efficient patient flow.
• Adheres to system policies and procedures concerning the registration process.
• Informs patients of their financial responsibility when appropriate (self‑pay patients, non‑contracted insurance coverage, etc.).
• Maintains effective communication with patients, physicians, staff members, and community physicians and their staff.
• Perform other duties as assigned.

Education Requirements (Essential Requirements):

• High School diploma or equivalent required.
• Associate Degree preferred.

Work Experience Requirements (Essential Requirements):

• One (1) year of relevant work experience in a medical office, surgical coordination or insurance verification required.

Knowledge, Skills, and Abilities:

• Ability to operate computer terminal, retrieving and inputting information, as required, accurately.
• Ability to communicate effectively in verbal and written form.
• Ability to communicate well with physicians and other professionals.
• Ability to perform as a team player.
• Ability to interact and assist patients of all ages and patients with special needs.
• Pleasant personality and speaking voice is essential.
• Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient’s individual situation.
• Possess knowledge of Medicare, Medicaid, and various third party requirements.
• Ability to accurately schedule patient appointments to provider schedules.
• Must be diplomatic and be able to use discretion in relating with various types of people.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:
Full time. Employee Type:
Staff. Pay Grade: H4.