Front Desk Receptionist

Front Desk Receptionist

Full Time Clerical, JUPITER, FL, US

6 days ago Requisition

Water's Edge Dermatology, an AQUA Dermatology portfolio practice is Florida’s largest and most comprehensive full-service skin care provider in the Southeast.

Front Desk Receptionists are the first point of contact for patients in the office, performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.

• Adheres to the Our Mission Statement, Credo, Service Goals, and Values to always provide exceptional customer service.
• Greets and welcomes patients as they arrive for their appointments.
• Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collecting and applying payments for services and products.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
• Facilitates patient flow by notifying clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Leads learning of new products and maintains an accurate inventory of all items.
• Ensures a positive experience for each patient through excellent customer service practices.
• Verifies patient health benefits with approved health care companies.
• Sends out and receives medical records and referrals for patient care.
• Keeps the reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner.

Full-Time

• 401(k)
• Life insurance
• PTO and Paid Holidays
• Employee discounts on services and products

• High School diploma or equivalent
• 1-2 years of Medical Reception experience preferred