Patient Accounts Representative

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Full-Time Larkin Community Hospital, South Miami, FL, US

10 days ago Requisition

The Patient Accounts Representative is responsible for managing patient billing accounts from admission through final resolution. This role ensures accurate billing, timely follow-up with insurance companies and patients, and excellent customer service while maintaining compliance with hospital policies, payer guidelines, and regulatory requirement

Education:

High School Diploma or GED required

Associate degree or coursework in healthcare administration, business, or a related field preferred

Experience:

Minimum of 1-2 years of experience in hospital billing, patient accounts, or revenue cycle preferred

Experience with commercial insurance, Medicare, and Medicaid strongly preferred

Knowledge of hospital billing processes and revenue cycle operations

Familiarity with insurance guidelines, claim forms, and denial management

Strong analytical and problem-solving skills

Excellent communication and customer service skills

High attention to detail and accuracy

Ability to prioritize tasks and manage multiple accounts efficiently

Proficiency with hospital billing systems and Microsoft Office applications

Ability to work independently and as part of a team

• Knowledge of HIPPA and EMTALA guidelines

Bilingual (English/Spanish) preferred, if applicable

Ability to sit for extended periods

Ability to use a computer, telephone, and standard office equipment

Occasional standing or walking as needed