Estates Public Area Attendant Job Hialeah area,Florida USA,Hospitality / Hotel / Catering

Job Overview

The PM Public Area Attendant position oversees the maintenance and cleanliness of all items and surfaces in the following areas:
Breakfast & Juice Bar, Spa & Fitness and public areas. The PM Public Area Attendant must ensure the proper use of service and cleanliness standards.

Reports to:

Housekeeping Manager/Villa Attendant Supervisor

Work Environment

Public spaces including front entrance, all property amenity rooms, Lobby areas, Breakfast area, Prep room area, Juice bar area, Residents restrooms, treatment room, Gym, fitness center, elevators, service areas, employee cafeteria and offices.

Benefits

Competitive wages
Medical, Dental, Vision insurance
Life insurance
401K program
Paid holidays and vacation
Outstanding recognition and awards program
Effective training programs
Tuition reimbursement
Complimentary parking and meals in dedicated employee restaurant
Preferred pricing on food and beverage, spa treatments and retail purchases
Management programs to progress on your career journey
Health and wellness fairs

Qualifications

Essential:

Fluency in English both verbal and non-verbal.

Ability to:

Perform job functions consistently and meticulously with attention to detail, speed and accuracy.
Exercise time management skills by organizing tasks in a manner to work efficiently and effectively to complete all daily functions prior to the end of the shift.
Be a clear thinker, remain calm and resolve problems using good judgment.
Follow directions thoroughly.
Pro-actively anticipate and fulfill Owner needs in a timely manner.
Maintain a positive attitude and work cohesively with co-workers as part of a team.
Display integrity and maintain an industrious work ethic to perform shifts with minimal supervision.
Maintain confidentiality of Owner information and pertinent property data.
Open availability + Work PM Shift between the hours from 2:30pm to 2am.

Desirable:

Previous experience in cleaning luxury properties.
Knowledge of proper chemical handling, cleaning of high end finishings for floors, wall coverings, ceilings, fixtures, etc.
Fluency in a foreign language, preferably Spanish.
High school graduate or equivalent vocational training.
Experience in the hospitality industry in a similar position.
Previous guest relations training.
Need to know how to operate all amenities and check in residents and guests in Circus maximus, bowling alley, movie theater, F1 simulator, golf simulator, kids’ room and teens room.

Physical Abilities

Essential:

Exert physical effort in transporting up to 40 pounds.

Endure various physical movements throughout the work areas.

Reach 12' inches/feet.

Remain standing and walking during an 8hr shift.

Satisfactorily communicate with Owners, management and co-workers to their understanding.

Essential Job Functions

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.

Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

Pro-actively anticipate Owners’ needs, respond promptly and acknowledge all Owners, however busy and whatever time of day.

Use the scrubbing machine to clean the lobby floor.

Vacuum all carpets by the lobby.

Clean all glass doors by the lobby.

Clean coffee station inside the mail rooms.

Refill coffee, sugar, cream, cups, lids and napkins.

Refill bottled water by the mail room fridge.

Clean and refill all the bathrooms.

Always maintain positive Owner relations.

Be familiar with all property services/features and local attractions/activities to respond to Owner inquiries accurately.

Resolve Owner complaints and provide thorough follow up to ensure Owner satisfaction.

Refill towels in the fitness & spa area.

Pick up dirty towels from the spa and fitness area and bring them to the laundry room.

Check all machines inside fitness area.

Refill bottled water inside fitness area.

Clean and maintain Collin’s elevator and stairs.

Wash all dirty rags by the laundry room before end shift.

Maintain the cleanliness of the theater.

Organize and fold the blankets inside the theater.

Prepare popcorn for the residents by request.

Monitor and maintain cleanliness, sanitation and organization of assigned work areas

Ensure security…