Relief Night Auditor

Relief Night Auditor

Part Time Management Hallandale Hampton Inn, Hallandale Beach, FL, US

3 days ago Requisition

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

The Front Desk Night Auditor is responsible for taking care of guest requests at the front desk following brand standards and steps of service. Verify accuracy of guest accounts by balancing departmental income, run computerized updates and compile, mathematically verify and record all revenue produced by the hotel’s operation. Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures.

This position covers two overnight shifts, regularly Friday and Saturday nights.

Examples of Duties (includes but is not limited to the following) :

• Audit Front Desk and outlets work, reconcile, post any corrections to outlets.
• Separate the work accordingly and balance all work, using computer systems, i.e. Excel
• Print necessary reports;
  Close end of the day on all applicable computer systems
• Ensure that all rebates and house charges are properly logged
• Organize and compile paperwork as needed
• Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
• Check guests out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
• Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
• Accept, change and cancel hotel reservations
• Handle hotel emergency situations following emergency guidelines
• Perform additional duties and projects as assigned

Position Requirements:

• At least 1 year of prior Hotel Front Desk Experience preferred, or Hotel Night Auditor Experience
• At least 1 year of OnQ Hilton PMS experience, preferred
• Bilingual language skills (English / Spanish), preferred
• Flexible schedule availability, required to work overnight shifts (11:00pm to 7:00am), preferably Friday and Saturday nights and holidays

Education:

• High school diploma or GED;

Typical Physical / Mental Demands:

• The employee is frequently required to stand, walk, reach with hands and arms
• Must use hands to perform computer transactions and handling cash, credit cards and key cards
• Ability to frequently lift and/or move up to 50 lbs.
• Ability to kneel, bend, stoop, crouch to restock, store and clean
• Must have good near and far vision, including ability read and interpret written instructions/directions
• Must be able to communicate effectively with guests and co-workers