Room Attendant

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Room Attendant

Salary Range: $15.00 to $16.00 Hourly

A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

• Clean guest rooms and stock with appropriate supplies following safety and security procedures and regulations.
• Pick up trash.
• Change linen and make the bed.
• Clean entire bathroom.
• Sweep and dust guest room.
• Clean windows and balcony.
• Retrieve, stock, restock, and store the housekeeping cart according to prescribed procedures.
• Receive assigned section, keys, supplies, and any priority room requests from the Senior Housekeeper; turn in keys and unused supplies at the end of shift.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Report any missing articles, damage, or mechanical problems to the Senior Housekeeper and turn in articles left in the room.
• Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.

• Experience in a hotel or a related field preferred but not required.

• Long hours are sometimes required; an average week is 36-40 hours.
• Medium work – exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to bend, lift, and be standing or walking during entire shift.
• Must be able to convey information and ideas clearly.
• Must be effective at listening to, understanding, and clarifying concerns and issues raised by co-workers and guests.
• Might be asked to perform other duties as mandated by management.