Night Audit Team Leader

Night Audit Team Leader | Elevate Our Overnight Guest Experience!

Shift: 11pm to 7:30am

Pay rate: $19/hr

• Supervise and support Night Audit team members to ensure smooth overnight operations
• Deliver outstanding guest service while resolving issues professionally and efficiently
• Complete nightly audit tasks, balance ledgers, and verify room rates
• Prepare accurate financial and operational reports for management and accounting
• Review and verify weekly housekeeping bills
• Train and coach front desk associates to ensure compliance with SOPs
• Assist with guest check‑ins, check‑outs, room moves, and billing concerns
• Follow all safety and security procedures and report any concerns immediately
• Maintain front desk supplies and ensure equipment is operating properly
• Collaborate with other departments to support guest needs
• Complete administrative tasks including tracking charges and correcting rate discrepancies

• 2–5 years of hospitality or leadership experience (resort or timeshare preferred)
• Strong communication, organization, and multitasking abilities
• Proficiency in Microsoft Word, Excel, and front desk systems
• Dependable, professional, and customer-focused work ethic
• Strong analytical and problem‑solving skills
• High School Diploma or GED required
• Flexible availability including nights, weekends, holidays, and on‑call shifts

• Play a key leadership role during the most critical hours of resort operations
• Work in a professional and supportive team environment
• Strengthen your skills in guest service, leadership, and financial reporting
• Opportunities for career development within resort operations