Host, Hospitality ​/ Hotel ​/ Catering, Server​/Wait Staff

GG's Waterfront is seeking a dedicated and motivated Host to join our team of hospitality professionals. As the first point of contact for our guests, the Host plays a crucial role in delivering an exceptional dining experience. This position requires a warm, welcoming demeanor and the ability to manage reservations and seating arrangements efficiently, ensuring guests feel valued and attended to from the moment they arrive to their exit.

• Guest Reception:
  Greet all guests warmly as they enter the restaurant.
• Reservation Management:
  Efficiently manage the reservation system (specifically Opentable or Resy), take phone inquiries, and address availability/dining options.
• Seating:
  Assign tables based on reservation status and the overall flow of the dining room, ensuring a smooth and efficient experience.
• Communication:
  Act as a liaison between the Front of House and kitchen staff to ensure timely service, and communicate special requests or dietary restrictions to servers.
• Ambiance Maintenance:
  Ensure that the entrance, waiting areas, and host stand are clean, organized, and welcoming.
• Customer Service:
  Address any guest inquiries or concerns with professionalism and courtesy, striving to exceed expectations.
• Collaboration:
  
  Work closely with the management and service team to optimize guest flow and dining experience.

• Previous experience in a host or front-of-house role in an upscale dining setting is strongly preferred.
• Knowledge of and experience with major reservation systems like Opentable or Resy.
• Excellent communication, interpersonal skills, and a professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask effectively and remain composed in a fast-paced environment.
• A genuine passion for hospitality and providing genuine warmth.

Full-time

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

In person