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Guest Relations Manager: Front Desk & Concierge Lead

Job in Hialeah, Miami-Dade County, Florida, 33014, USA
Listing for: THE BREAKERS PALM BEACH
Full Time position
Listed on 2026-07-15
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning
  • Customer Service/HelpDesk
    Event Management & Planning
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below

The Breakers Palm Beach is seeking a detail-oriented Manager of Guest Relations to oversee the daily operations of the Front Desk, Call Center, and Lobby Concierge desk. You will ensure excellent customer service and guest satisfaction throughout the stay.

Responsibilities include supervising staff, implementing guest-centric strategies, handling inquiries promptly, and coordinating with other departments to deliver seamless experiences.

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