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IT Support Manager - Internal Operations

Job in Hialeah, Miami-Dade County, Florida, 33014, USA
Listing for: Concert Golf
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

The Role

We're looking for an IT Support Manager to lead our internal corporate IT function. You'll own the helpdesk, support our biggest technology projects (Salesforce, Azure Data Lake, Docu Sign, and more), manage infrastructure, and be the go-to technology partner for our corporate team and project stakeholders. You'll report directly to our VP of Technology and have the opportunity to build and shape the team around you.

This is a remote friendly role.

Compensation

$90,000 – $120,000 base salary + bonus + full benefits + club access perks. We invest in our team's growth and are committed to professional development.

What You'll Do
  • Run day-to-day corporate helpdesk operations and manage Tier 1–3 support with clear SLAs.
  • Be the IT project partner for internal initiatives — from Salesforce go-lives to new tool deployments.
  • Administer Microsoft 365, Azure AD, endpoint management, and security policies.
  • Manage vendors, MSPs, and software licenses.
  • Build dashboards and metrics to show IT performance and continuously improve the function.
  • Lead and mentor a growing IT support team.
What We're Looking For
  • 5+ years in IT support and systems administration, with 2+ years managing a team.
  • Microsoft 365, Entra , and endpoint management expertise.
  • SaaS and integration project support experience — Salesforce background a big plus.
  • Strong organizational skills and ability to manage multiple priorities.
  • Clear communicator who can work comfortably with both technical and business audiences.
About Concert Golf Partners

Concert Golf Partners is one of the nation's premier private golf club operators, with a portfolio of 40+ clubs from coast to coast. We are in an exciting growth phase — building out enterprise-grade IT infrastructure including Salesforce CRM, an Azure Data Lake, and a suite of best-in-class operational tools. Our IT team plays a central role in enabling that growth.

Apply

Now

Ready to be the technical backbone of one of the fastest-growing private club operators in the country? Submit your resume and a brief cover letter describing your most impactful IT support leadership experience to:
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