Implementation Consultant - Time & Labor

Paylocity is an award‑winning provider of cloud‑based HR and payroll software solutions that help businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

We give our employees what they need to succeed, including medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances.

The Implementation Consultant I TLM is a strategic partner for clients with moderately complex needs. You’ll lead consultative discovery sessions to design customized system configurations that drive efficiency and maximize value. With a focus on accurate data conversion and seamless client onboarding, you’ll balance legacy data, validate configurations, and provide proactive support throughout implementation.

• Act as our client’s trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication throughout the lifecycle.
• Provide a smooth transition and post‑implementation support as needed, including system maintenance and issue resolution, based on client feedback.
• Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software.
• Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor).
• Review, with the client, system configurations to ensure the software aligns with the client’s needs and expectations, maximizing utilization of system capabilities.
• Collaborate with internal cross‑functional teams, including sales, product SMEs, and project managers, to deliver high‑quality implementations.
• Troubleshoot and resolve implementation‑related matters, escalating critical concerns to the appropriate teams when necessary.

• Bachelor’s Degree required.
• 1+ year of customer service or customer‑interfacing role.
• Client‑centric approach with excellent interpersonal verbal and written communication skills and a strong customer‑focused mindset.
• Proficiency in Microsoft Office (especially Excel) and other programs, including VLOOKUP, Pivot Tables, data manipulation, and analysis.
• Resourcefulness:
  Apply problem‑solving abilities to overcome obstacles and find creative solutions that meet project requirements and client expectations.
• Project management:
  Successfully handle multiple projects concurrently, prioritize tasks, manage timelines, and ensure deliverables are met on time.

The base pay range for this position is $25.00–$29.00 per hour; base pay offered may vary depending on job‑related knowledge, skills, and experience. This position offers a full range of benefits, including medical, dental, vision, life, disability, a 401(k) match, and additional perks that support you, your family, and your finances.

Paylocity is an equal‑opportunity employer committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.