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Lead Analyst at IT Service
Job in
Hialeah, Miami-Dade County, Florida, 33002, USA
Listed on 2026-06-04
Listing for:
Talentzo Delhi
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Responsibilities
- Develop and configure Service Now solutions based on business requirements
- Collaborate with cross-functional teams to deliver platform enhancements
- Follow Service Now development best practices
- Perform code reviews and quality checks
- Troubleshoot and resolve technical issues
- Create and execute ATF/manual test cases
- Maintain technical documentation and application details
- Stay updated with latest Service Now technologies and trends
- Experience as a Service Now architect or administrator
- Strong knowledge of JavaScript and object-oriented programming
- Experience working in Agile/Scrum environments
- Strong analytical, troubleshooting, and communication skills
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