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ITSM Strategy & Service Improvement Lead
Job in
Hialeah, Miami-Dade County, Florida, 33002, USA
Listed on 2026-06-04
Listing for:
Blue Cross and Blue Shield of Louisiana Inc.
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Blue Cross and Blue Shield of Louisiana Inc. is seeking a qualified professional to lead the implementation of the Information Technology Service Management (ITSM) framework. The successful candidate will ensure IT services meet evolving business needs and will conduct maturity assessments to identify improvement opportunities.
This role requires a minimum of 7 years of IT experience, with at least 4 years in ITSM, strong analytical skills, and experience with key IT tools such as SharePoint and SQL. The company values leadership and mentoring in a collaborative work environment.
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