Regional Depot Manager

Preferred Location

Remote position based in Dallas, TX

Responsible for overseeing the warehousing operations and supervising the warehouse managers across the assigned region.

• Directly supervises 4-5 Depot Manager within a Region.
• Indirectly supervises 40+ employees within the Depots.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Directing, coordinating, managing, and controlling the following within the assigned facilities:
  • Provides leadership and manages supervisors across multiple facilities to meet and exceed business goals, customer service, productivity, and quality.
  • Works with and mentors supervisors in assigned region to develop leadership skills and build an environment that supports world class customer service and satisfaction.
  • All activities related to the efficient processing of inbound and outbound freight and maintaining daily operations and timely order processing.
  • Prioritize, schedule, and expedite work orders and communicate the information to team members at the beginning of each day and throughout the day; ensure inventory, components and consumables are available for the work to be performed.
  • Leverage resources and coordinate with staff to ensure work is appropriately distributed to meet our shipping commitments.
  • Ensure all orders are of the highest quality and completed on-time; ensure proper scheduling of deliveries and customer satisfaction.
• Oversee all Inventory Management activities as needed including cycle counting, bin programs, general inventory maintenance and annual physical inventory.
• Respond to customer or vendor questions to resolve potential issues regarding distribution services.
• Participate in the development and implementation of service and productivity improvement initiatives to increase customer satisfaction and improve operating expense.
• Establish and maintain effective relationships with Outside Sales, Operations, Purchasing, Accounting, Integrated Supply and other corporate departments.
• Maintains employee morale while servicing customer at economical cost; supports branch sales plan for growth and margin improvement.
• Monitor and review employee performance to operational metrics, order processing and service level reporting; conduct performance appraisals and promote career development.
• Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures.
• Handling customer interactions, questions and concerns via phone, e-mail and mail, on occasion, to ensure customer retention and satisfaction.
• Support timekeeping and scheduling for local and regional branch employees.
• Analyzes reports to identify potential operational deficiencies and take corrective actions.
• Maintain branch facility, safety standards, warehouse, and office equipment.
• Traveling: 50% plus required.

• Bachelor's Degree (BA) from a four‑year college or university, or over five years of related experience and/or training, or equivalent combination of education and experience.
• 2 years of automation knowledge and experience.
• Microsoft office products proficiency - heavy excel.
• Understanding of KPIs, PNL and overall OPEX.

• Leadership - Exhibits confidence in self and others;
  Inspires and motivates others to perform well;
  Effectively influences actions and opinions of others;
  Accepts feedback from others;
  Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision‑making, facilitating and process improvement;
  Takes responsibility for subordinates' activities;
  Makes self‑available to staff;
  Provides regular performance feedback;
  Develops subordinates' skills and encourages growth;
  Solicits and applies customer feedback (internal and external);
  Fosters quality focus in others;
  Improves processes, products, and services;
  Continually works to improve supervisory skills.
• Organizational Support - Follows policies and procedures;
  Completes administrative tasks correctly and on time;
  Supports organization's goals and values;
  Benefits organization through outside activities;
  Supports affirmative action and respects diversity.
• Problem Solving - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem‑solving situations;
  Uses reason even when dealing with emotional topics.
• Quality Management - Looks for ways to improve and promote quality;
  Demonstrates accuracy and thoroughness.
• Safety and Security - Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.
• Strategic Thinking - Develops strategies to achieve organizational goals;
  Understands organization's strengths and weaknesses;
  Analyzes market and…