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Operations Manager IT Project Manager

Director, AI-First Customer Operations

Job in Hialeah, Miami-Dade County, Florida, 33002, USA
Listing for: Scribd, Inc.
Full Time position
Listed on 2026-06-09
Job specializations:
  • Management
    Operations Manager, IT Project Manager
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 112000 - 209000 USD Yearly USD 112000.00 209000.00 YEAR
Job Description & How to Apply Below
A leading tech company based in Jacksonville is seeking an experienced Director of Customer Operations. This role involves strategically leading the customer operations function and managing high-performing teams while enhancing customer engagement through AI technologies. The ideal candidate should have over a decade of relevant experience, strong leadership skills, and a proven track record in operational effectiveness. This position comes with comprehensive benefits and competitive salary ranges between $112,000 to $209,000 depending on location.
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