Director of Lifestyle Engagement

Director of Lifestyle Engagement

Position Summary:

Under the general direction of the Executive Director as well as the Corporate and Regional Life Enrichment Directors, primary responsibilities include, but are not limited to, enriching the lives of our residents through regular coordination and facilitation of community events.

• Degree in Recreational Therapy, Certified Therapeutic Recreational Specialist, or Certified Activity Director preferred. Experience may be substituted.
• Experience building lifestyle programming for active adults in a luxury living environment.
• Extensive experience in a creative event management or activity planning role.
• Excellent verbal and written communication skills with the ability to interact with a diverse group of team members, residents and family members
• Positive attitude, enthusiasm and energy
• Compassion for older adults
• Extensive knowledge of current technologies
• Experience teach/training others and facilitating groups
• Must possess valid driver’s license
• Must be 21 years of age to obtain a CDL; must obtain a CDL license within 90 days of hire

• Ensure the highest quality of customer service is available for our residents
• Work in partnership with the Lifestyle Sales Director or sales team to participate in prospective resident visits
• Perform the Resident Orientation with new residents (as specified in the Welcome Procedure)
• Create programming for each month based on the Seven Dimensions of Wellness Model and incorporate all 7 experiences (Emotional, Environmental, Intellectual, Occupational, Physical, Social and Spiritual) from the model each day
• Ensure all elements of all signature programs are executed
• Manage and schedule all guest entertainers, speakers and outside vendors, including their communication, pay, setup/teardown, event requirements and event execution
• Maintain direct line of communication to regional and corporate Life Enrichment team through required reporting
• Foster positive long-lasting relationships with external organizations, vendors, venues and other contacts.
• Promote all events/activities in such a way that all residents are aware of and encouraged to attend the programs offered each day
• Develop, monitor and adjust work schedules to ensure adequate staffing to meet our service standards
• Research and acquire new talent and entertainment for community events
• Prepare monthly newsletter using the current program (Connected Living or Illustratus)
• For those with Memory Care communities, lead the Love Is Ageless program ensuring My Life Story Walls are current and all other aspects of the program are being implemented
• Ensure the veteran’s Wall of Honor is up-to-date with current residents, if applicable
• Use modern technologies to enhance the programs offered
• Display proficiency with software applications, programs and tools used by American House for the Life Enrichment Director position
• Responsible for Life Enrichment department petty cash and/or credit card, keeping a record of all cash receipts, expenditures and balancing on a monthly basis
• Responsible for communicating with the weekend manager-on-duty and any assistants/volunteers for all information regarding the schedule of weekend activities
• Represent American House professionally at all community events
• Maintain the Connected Living community screens and/or the main activity board
• Update the seasonal/holiday decorations throughout the community
• Oversee transportation: schedule and provide transportation for group outings and personal appointments in collaboration with any additional drivers, assistants or volunteers
• Create and manage outing sign-up sheets
• Comply with American House’s mission and philosophy as well as written policies and procedures
• Recruit and oversee friends and family members of residents who would like to donate their time or resources for the betterment of the community
• Notify the Executive Director and other pertinent contacts of emergency situations
• Report any areas/items in need of repair to the Executive Director, including any required maintenance or…