Regional Manager - CFL

SCOPE:

To be responsible, for all phases of the operation in the portfolio of communities, including, but not limited to, business plans, sales goals, marketing positioning, asset quality, financial objectives. Facilities management, and management of personnel and resources to maintain good physical condition and stabilized fiscal operation. To adhere to all applicable fair housing laws governing real estate sales, leasing and management/maintenance services.

RESPONSIBILITIES:

The following is a list of responsibilities included but not limited to:

Responsible for hiring, onboarding, training, mentoring, coaching, orienting and evaluation of community staff.

Execute all corporate policies and procedures.

Approves purchases beyond the budget of the Community Manager.

Managing locations.

Identify qualified vendors and negotiate best price to accomplish sales and organization mission.

Develop new strategies/programs to attract tenants.

Works closely with Community Managers.

Implement disciplinary action when necessary.

Develop plan of action for each community within region.

Physically examine the properties on a regular basis.

Complete miscellaneous projects as they arise.

QUALIFICATIONS:

Bachelor’s degree or better in a Business or related field;5+ years of property management, retail, hospitality, and/or Mobile Home Management;

Previous experience managing a team of 7-10 employees;

Knowledge of financials, marketing and sales;

Excellent organizational skills to provide efficient and timely follow up to deadlines;

Travel requirement 30%;

Good computer skills are a must;

Bilingual Spanish/English Turnaround operator with strong sales discipline, accountability, financial control, and people leadership.

Required strengths:

Builds clear operating rhythms.

Uses dashboards, reports, and follow-up lists.

Inspects the work, not just the results.

Holds managers accountable to deadlines.

Prioritizes the few actions that move occupancy, NOI, collections, and sales.

FLSA CLASS:
Exempt

REPORTS TO:

Director of Operations SUPERVISORY REPONSIBILITIES:

Responsible for directly 5-10 Community Managers Responsible indirectly for Community based Maintenance Technicians and Facility Managers JOB CATEGORY:
Regional POSITION CLASS:
Area

COMPETENCIES:

Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.

Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.

Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.

Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.

Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be eloping Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results.

Inspires and motivates others to achieve goals, complete task and deliver discretionary effort. Is a consistent role model of…