Community Association Manager​/Licensed; WGFL

Job Details

Job Location:

Winter Green, FL 34787

Position Type:
Full Time

Salary Range: $60,000.00 - $70,000.00 Salary/year

Job Category: ORLGEN

Real Manage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. Real Manage is proud to be recognized on theInc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.

At Real Manage,The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.

Our commitment to an exceptional associate experience is reflected in Real Manage being

Great Place to Work® Certified™ for three consecutive years. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.

Join Real Manage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because Real Manage is there.

• Integrity:we always do the right thing.
• Respect:for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness:more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships:we are a professional services company; people do business with people they like.
• Always Improving:never satisfied, always learning, and always growing. At Real Manage, we are always getting better.

The Community Association Manager (CAM) is the key ambassador and face of Real Manage, responsible for leading the day-to-day operations of a portfolio of community associations. In this vital role, the CAM ensures professional, timely, and top-tier service that aligns with Real Manage values, service level agreements, and guiding principles.

You'll work closely with the Director of Community Association Management (DCAM) and Boards of Directors to support smooth community operations, resolve issues efficiently, promote community harmony, and enhance the overall value and experience of each community.

By building strong, positive relationships with homeowners, board members, and vendors, you will play a critical role in delivering exceptional customer satisfaction and fostering vibrant, well-managed communities.

• Respond promptly to all emails and calls - within 24 hours - while upholding Real Manage guiding principles.
• Build strong relationships with residents, promote clear communication, and foster a collaborative community culture.
• Provide consistent updates on community matters, including collections, compliance, service requests, and work orders.
• Address escalated homeowner concerns professionally and effectively.

• Oversee the daily operations of a portfolio of community associations, providing strategic and operational guidance to Boards of Directors.
• Serve as a trusted advisor to Boards, assisting with contractor selection, insurance coordination, and long-term planning.
• Develop and execute strategic plans to enhance…